The insurance company contacted Hero Response to do emergency mitigation services and structural drying to the affected study lounge area.
The source of the reported water damage was a roof leak on the east side of the building.
The roof presented several penetrations caused by ice accumulation formations. The water affected a large portion of the custom made drywall ceiling as well as a large portion of unique acoustic ceiling tiles.
Hero response with the used of thermal imaging cameras and special moisture meters identified the entry points of the water damage and installed drying equipment strategically in different areas to accelerate the drying process by using special structural drying techniques (heat, dehumidification and air moving practices)
The ceiling on these areas was over 22 feet high, and to access the affected cavities, Hero used scissors lifts and several sets scaffolding to Install the necessary drying equipment and do the required repairs.
Hero's experience of working in high structures, mainly church cupulas, made it possible to achieve quick drying results in this project.
All of Hero's Response on-field personnel have attended the working at heights course, which is a requirement made by the province of Ontario.
This emergency and repair work was done in record time, and the building was able to reopen and was reoccupied by the students in record time two weeks.
